DockMaster - Notice history

All systems operational

DockMaster - Operational

ValPay - Operational

DockMaster Web - Operational

Notice history

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Nov 2022

Auth Server IIS SSL Certificate Issue
ResolvedMajor outage1 hour 15 minutes
  • ResolvedUTC

    IIS cert on Auth stopped working, which broke log in abilities.

  • InvestigatingUTC

    IIS cert on Auth stopped working, which broke log in abilities.

Issue with jAgent jBase
ResolvedPartial outage1 hour 23 minutes
  • ResolvedUTC

    Issue with jAgent in jBase causing connectivity/functionality problems for certain customers.

    Restarted services and rebooted server to clear this up.

  • InvestigatingUTC

    We are currently investigating this incident.

Auth Server IIS SSL Certificate Issue
ResolvedMajor outage2 hours
  • ResolvedUTC

    We just resolved the issue!

    Certificate Reinstalled and reported to Microsoft.

  • IdentifiedUTC

    Auth Server IIS was unable to access the private keys for the SSL certificate.

Oct 2022

Issue with jAgents / jBase
ResolvedMajor outage1 hour
  • ResolvedUTC

    We just resolved the issue!

    Servers rebooted

  • IdentifiedUTC

    jAgents stopped responding causing jBase to lock up preventing programs from running.

Sep 2022

No notices reported this month

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