DockMaster - Notice history

All systems operational

DockMaster - Operational

ValPay - Operational

DockMaster Web - Operational

Notice history

Jul 2023

Connectivity Concern Reported
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Resolved
    Resolved

    This incident has been resolved.

Jun 2023

Connectivity Concern Reported
  • Resolved
    Resolved

    This incident has been resolved.

    Apologies, we had a connectivity issue related to the update that effected the majority of users. We have since corrected this issue and you should be able to get back in with a fresh login on Secure Login.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

DockMaster Maintenance Window: Monday, June 5 11:00PM EST
  • Update
    June 06, 2023 at 5:35 AM
    Update
    June 06, 2023 at 5:35 AM

    Maintenance has completed successfully.

  • Completed
    June 06, 2023 at 5:00 AM
    Completed
    June 06, 2023 at 5:00 AM

    Date: Monday, June 5, 2023
    Time: 11:00PM - 3:00AM EST
    Duration: 4 hours

    We will be performing an update to your DockMaster Hosted application during a maintenance window late on Monday into early Tuesday morning. During this period, all users must be logged out of the software and DockMaster Hosted will not be accessible. Please plan accordingly to remain out of the software for up to 4 hours.

    Feature enhancements and additional bug fix information can be found by accessing the DockMaster knowledge base.

May 2023

No notices reported this month

May 2023 to Jul 2023

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