DockMaster - Notice history

DockMaster experiencing partial outage

DockMaster - Partial outage

ValPay - Operational

DockMaster Web - Operational

Notice history

Dec 2022

No notices reported this month

Nov 2022

Auth Server IIS SSL Certificate Issue
  • Resolved
    Resolved

    IIS cert on Auth stopped working, which broke log in abilities.

  • Investigating
    Investigating

    IIS cert on Auth stopped working, which broke log in abilities.

Issue with jAgent jBase
  • Resolved
    Resolved

    Issue with jAgent in jBase causing connectivity/functionality problems for certain customers.

    Restarted services and rebooted server to clear this up.

  • Investigating
    Investigating

    We are currently investigating this incident.

Auth Server IIS SSL Certificate Issue
  • Resolved
    Resolved

    We just resolved the issue!

    Certificate Reinstalled and reported to Microsoft.

  • Identified
    Identified

    Auth Server IIS was unable to access the private keys for the SSL certificate.

Oct 2022

Issue with jAgents / jBase
  • Resolved
    Resolved

    We just resolved the issue!

    Servers rebooted

  • Identified
    Identified

    jAgents stopped responding causing jBase to lock up preventing programs from running.

Oct 2022 to Dec 2022

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