DockMaster - Notice history

All systems operational

DockMaster - Operational

ValPay - Operational

DockMaster Web - Operational

Notice history

Jan 2023

Connectivity Concern Reported
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Issue with jAgent jBase
  • Resolved
    Resolved

    Rebooted server having an issue.

Single Server Issue with JBASE jAgent
  • Resolved
    Resolved

    We just resolved the issue!

    Restart of JBASE jAgent fixed this.

  • Investigating
    Investigating

    We are currently investigating this incident.

Dec 2022

No notices reported this month

Nov 2022

Auth Server IIS SSL Certificate Issue
  • Resolved
    Resolved

    IIS cert on Auth stopped working, which broke log in abilities.

  • Investigating
    Investigating

    IIS cert on Auth stopped working, which broke log in abilities.

Issue with jAgent jBase
  • Resolved
    Resolved

    Issue with jAgent in jBase causing connectivity/functionality problems for certain customers.

    Restarted services and rebooted server to clear this up.

  • Investigating
    Investigating

    We are currently investigating this incident.

Auth Server IIS SSL Certificate Issue
  • Resolved
    Resolved

    We just resolved the issue!

    Certificate Reinstalled and reported to Microsoft.

  • Identified
    Identified

    Auth Server IIS was unable to access the private keys for the SSL certificate.

Nov 2022 to Jan 2023

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