DockMaster - Notice history

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Notice history

View current status

Aug 2023

Connectivity Concern Reported
ResolvedPartial outage56 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident.

Jul 2023

Connectivity Concern Reported
ResolvedPartial outage
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • ResolvedUTC

    This incident has been resolved.

Jun 2023

Connectivity Concern Reported
Resolved51 minutes
  • ResolvedUTC

    This incident has been resolved.

    Apologies, we had a connectivity issue related to the update that effected the majority of users. We have since corrected this issue and you should be able to get back in with a fresh login on Secure Login.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident.

JUN6
DockMaster Maintenance Window: Monday, June 5 11:00PM EST
CompletedMaintenance35 minutes
  • UpdateJune 06, 2023 at 5:35 AMUTC

    Maintenance has completed successfully.

  • CompletedJune 06, 2023 at 5:00 AMUTC

    Date: Monday, June 5, 2023
    Time: 11:00PM - 3:00AM EST
    Duration: 4 hours

    We will be performing an update to your DockMaster Hosted application during a maintenance window late on Monday into early Tuesday morning. During this period, all users must be logged out of the software and DockMaster Hosted will not be accessible. Please plan accordingly to remain out of the software for up to 4 hours.

    Feature enhancements and additional bug fix information can be found by accessing the DockMaster knowledge base.

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