DockMaster - Notice history

All systems operational

DockMaster - Operational

ValPay - Operational

DockMaster Web - Operational

Notice history

Apr 2025

No notices reported this month

Mar 2025

Minor System Issues Reported
  • Resolved
    UTC
    Resolved

    This incident has been resolved. If you require any further assistance, please email support@dockmaster.com or visit our support portal https://portal.dockmaster.com/.

    Thank you,

    The DockMaster Team

  • Monitoring
    UTC
    Monitoring

    DockMaster has implemented a fix and are currently monitoring the result. Thank you for your patience. If you are still experiencing issues, please email support@dockmaster.com or visit our online support portal https://portal.dockmaster.com/

  • Investigating
    UTC
    Investigating

    Some customers are reporting they are unable to login. We are currently investigating this incident. If you are experiencing this issue, please email support@dockmaster.com with a detailed description of what you are experiencing.

    Thank you,

    The DockMaster Team

Login Issues Reported
  • Resolved
    UTC
    Resolved

    All systems are operating nominally.

    If you are still experiencing issues please contact support@dockmaster.com

  • Monitoring
    UTC
    Monitoring

    DockMaster login issues have been resolved. Please be patient while DockMaster Software automatically updates. If you are still experiencing issues, please contact support@dockmaster.com

    Thank you,

    The DockMaster Team

  • Identified
    UTC
    Identified

    DockMaster has identified the login issue affecting some customers.

  • Investigating
    UTC
    Investigating

    DockMaster is experiencing reports of some login issues. We are currently investigating this incident. If you are experiencing this - please email support@dockmaster.com for assistance and subscribe to this page for real-time updates.

    Thank you,

    The DockMaster Team

Feb 2025

No notices reported this month

Feb 2025 to Apr 2025

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